Billing & Account Management
How do I change my billing settings and credit card info on file?
Last Updated: September 12, 2024[video src="https://smldt-storage.nyc3.cdn.digitaloceanspaces.com/hh/hh-cc-change1.mp4" /] UPDATE: Because our client area URL changed in 2020, we have revised this article to include the corrected credit card settings URL for logged in users. Note: If you’d like to change your payment method or credit card information for your HostHuski account, you’ll need to be logged in first. (UPDATED) Once logged in, please navigate or click here: https://my.hosthuski.com/clientarea.php?action=creditcard (will open in new window) You can enter new details for your card here. You can also access tabs for changing your billing address, contact information, and password from this screen. Note: To change billing cycles please submit a support ticket to be managed by our billing department.
How do I close or delete my HostHuski account completely?
Last Updated: September 12, 2024If you have finished your project with HostHuski and would like to close your account and delete your information from our records, you can have peace of mind. We already do this for you when your account ceases to have any active services or products for longer than 90 days. This operation is permanent and irreversible. Your information is safe and private. We do not sell your information to anyone, ever. We do not use your information for business purposes unless you have active services with us. We do not use your information for other purposes outside of HostHuski. Your subscription to our emails is separately maintained from your HostHuski account and you can unsubscribe any time by using the link at the bottom of each marketing email. Can’t Wait? Submit a ticket. We can close your account for you any time which will fully remove your records from our system, and will also delete your payment methods and all services and products. Submit a ticket to us and we can help close and delete your account. Remember: If you decide to do another project with HostHuski in the future, you will have to sign up again.