Overview #
Message History gives administrators a read-only log of recently sent messages. It is not a full email marketing report, but it is useful when you need to confirm what was sent and get a quick preview of the message.
Huski Send keeps the most recent messages in history and trims the list so it does not grow forever.
Where to Find It #
Go to Send Message > Message History.
What History Shows #
- Sent: The date and time the message was sent.
- To: A short label showing the users or roles selected.
- Message excerpt: The first part of the message, limited to a short preview.
- Preview: A view button that expands the subject and message preview.
How to View a Past Message #
- Go to Send Message > Message History.
- Find the message in the table.
- Click VIEW.
- Review the subject and message preview.
- Click again to collapse the preview if needed.
What History Does Not Do #
Message History does not show open rates, click rates, delivery logs, bounce reports, or per-recipient inbox status. It is a simple admin record of recently sent messages.
Best Practices #
- Use history to confirm what was sent recently.
- Do not treat it as proof that every inbox received the email.
- Keep separate records for important compliance or business-critical messages if needed.
- If delivery matters, use a proper SMTP or transactional email service.
Troubleshooting #
- No messages appear: No messages have been sent yet, or history has not been recorded.
- A message is missing: The history list is limited to recent entries.
- The preview looks different from the inbox: Email apps may render HTML differently.
- A recipient says they did not receive it: Check email delivery, spam folders, and SMTP logs if available.
