Overview #
Meta filtering lets you narrow the user list by a stored user value. For example, you might send to users in a certain district, department, region, location, or other custom grouping.
By default, Huski Send uses user_district as the meta key. You can change that in Settings if your site stores the grouping under a different user meta key.
Where to Find It #
Go to Send Message > Settings and look for Meta key for filter.
What Is a User Meta Key? #
User meta is extra information stored on a WordPress user account. A meta key is the name of that stored field. For example, if users have a district saved under user_district, Huski Send can use that key to build a district filter.
If your site uses department, region, or another custom key, you can enter that instead.
How Meta Filtering Works #
Huski Send looks for distinct non-empty values stored under the configured meta key. Those values appear in the Meta filter dropdown on the Send Message screen.
Users with an empty value for that meta key are hidden when Meta filter mode is used.
How to Change the Meta Key #
- Go to Send Message > Settings.
- Find Meta key for filter.
- Enter the user meta key you want to use.
- Save changes.
- Return to Send Message.
- Switch the user filter to Meta and confirm the expected values appear.
Best Practices #
- Use a meta key that actually exists on your user accounts.
- Keep values consistent. For example, avoid North, north, and North District as three separate variations.
- Use meta filtering only when the stored data is trustworthy.
- If you are not sure what meta key to use, ask the developer or plugin that stores that user data.
Troubleshooting #
- No meta values appear: Check that the meta key is correct and that users have values saved for it.
- Expected users are hidden: Those users may have an empty value for the configured key.
- Values look messy: Clean up the user meta data so values are consistent.
- You changed the key but the old values still show: Save settings and refresh the Send Message page.
