Overview #
Event Notifications let you schedule emails around an event. You can send reminders before an event starts, follow-ups after it ends, or other timed messages based on the event schedule.
This is useful for reminders, check-in instructions, post-event thank-you messages, surveys, parking notes, Zoom links, and other attendee communication.
Where to Find It #
Open an event and look for the Notifications section.
How Notification Timing Works #
A notification can be scheduled relative to the event start or end time. For example, you might send an email one day before the event starts or two hours after the event ends.
Because notification timing depends on the event schedule, make sure the event start, end, and timezone are correct before relying on scheduled emails.
What You Can Configure #
- Subject: The email subject line.
- Message body: The message attendees receive.
- Timing: When the message should send relative to the event.
- Tokens: Placeholders that insert event or attendee information.
How to Add a Notification #
- Open the event editor.
- Find the Notifications section.
- Add a notification row.
- Choose the timing.
- Write the subject and message.
- Use supported tokens if needed.
- Update the event.
- Check the scheduled notification information.
Best Practices #
- Keep reminder emails short and useful.
- Include practical details like location, time, or check-in instructions.
- Use event field tokens for reusable information like parking or Zoom links.
- Test email delivery before relying on notifications.
- Review notification timing after changing the event schedule.
Troubleshooting #
- A notification did not send: Check WordPress cron and email delivery.
- A notification sent at the wrong time: Check event timezone and schedule.
- A token did not populate: Check token spelling and whether the event field has a value.
- Emails go to spam: Review your site’s email sending setup.
That’s it, dawg!
