Understanding the Event Cart and Checkout Flow

Overview #

The event cart is the bridge between choosing tickets and completing registration. Attendees add tickets from event pages, then complete checkout on the page that contains [huskievents_cart].

Checkout collects attendee details, validates required registration fields, calculates add-on totals, creates attendee records, and sends attendees to Stripe or check payment instructions when needed.

Where Checkout Happens #

Create a WordPress page with this shortcode:

[huskievents_cart]

This page should be your event cart or event checkout page.

Checkout Flow #

1. An attendee selects a ticket from an event page.
2. The ticket is added to the session cart.
3. The attendee opens the cart page.
4. The attendee enters their name, email, and registration field answers.
5. The plugin validates required information and ticket availability.
6. The plugin creates attendee records.
7. If payment is required, the attendee is sent to Stripe or given check instructions.
8. If the registration is free, the attendee is marked free.

Abandoned Checkouts #

If a pending checkout is abandoned, Huski Events can clear the pending checkout and restore ticket stock when appropriate.

Best Practices #

• Keep the cart page published.
• Test the flow from event page to cart to payment.
• Use simple registration fields.
• Check stock after test registrations.
• Make checkout instructions clear for attendees.

Troubleshooting #

• The cart page is empty: Add a ticket from an event first.
• Checkout says a ticket is unavailable: Check stock, role access, and availability dates.
• Required fields fail validation: Review the event registration fields.
• Payment does not start: Check Stripe configuration.

That’s it, dawg!