Overview #
Ticket types are the choices attendees can select when registering for an event. A ticket can be free or paid, public or role-restricted, available immediately or only during a certain window, and limited by stock.
Most events need at least one ticket type before attendees can register.
Where to Find It #
Open an event and look for the Ticket Types box.
Ticket Fields #
- Label: The ticket name attendees see.
- Role: Whether the ticket is public or limited to a logged-in user role.
- Price: The base ticket price.
- Available: The date when the ticket becomes available.
- Expires: The date when the ticket stops being available.
- Stock: The number of tickets available, when stock is limited.
How to Add a Ticket #
- Open the event editor.
- Find the Ticket Types box.
- Add a ticket row.
- Enter the ticket label and price.
- Choose the access role if needed.
- Set available and expiration dates if the ticket should only be sold during a window.
- Set stock if seats are limited.
- Save or update the event.
Best Practices #
- Use clear ticket labels like General Admission, Member Ticket, or VIP Lunch.
- Use role-restricted tickets only when you really need them.
- Set stock limits for limited-capacity events.
- Use expiration dates for early-bird pricing.
- Test each ticket type on the public event page.
Troubleshooting #
- A ticket does not show: Check role access, available date, expiration date, and stock.
- A ticket is sold out: Review the stock value and existing registrations.
- A user cannot access a ticket: Confirm they are logged in with the required role.
- The price looks wrong: Check the ticket price and any registration field add-ons.
That’s it, dawg!
