Overview #
Most Huski Events issues come down to a few common setup items: missing shortcodes, incomplete tickets, unpublished events, Stripe keys, webhook setup, stock limits, role restrictions, or notification timing.
This guide gives you a practical place to start before digging deeper.
The Event Does Not Show #
- Make sure the event is published.
- Check event category filters if using
[huskievents_grid]or[huskievents_list]. - Confirm the shortcode is typed correctly.
Tickets Do Not Show #
- Confirm the event has at least one ticket type.
- Check role restrictions.
- Check available and expiration dates.
- Check stock.
The Cart Page Does Not Work #
Make sure a published page contains [huskievents_cart]. Then add a ticket from an event before visiting the cart.
Stripe Payment Does Not Work #
- Check Stripe test or live keys.
- Confirm the cart has a paid total.
- Review webhook endpoint and webhook secret.
- Check attendee payment status after test checkout.
Pay by Check Does Not Show #
- Confirm the event allows pay by check.
- Confirm check payment instructions are saved in Settings.
- Confirm every event in the cart allows check payment.
Notifications Do Not Send #
- Check event start and end dates.
- Check event timezone.
- Confirm WordPress cron is running.
- Check email delivery.
Registration Fields Cause Checkout Errors #
- Review required fields.
- Check dropdown option formatting.
- Check priced add-ons and totals.
- Test checkout after changing fields.
Best First Steps #
- Confirm the event is published.
- Confirm the right shortcode is on the right page.
- Check ticket availability and stock.
- Check payment settings.
- Clear cache and test again.
That’s it, dawg!
